Delivery Information

 

 

Freight charges are not included in our list pricing. The freight charge is automatically added to your order during the check out process.

To ensure your orders are delivered safe and secure, we recommend that you use your work or other suitable daytime address to ensure someone is available to accept your order. If nobody is available for collection, your parcel will be left at your place of residence or Post Office for collection at a later time.

You should also include a daytime phone number with your shipping details in case we need to contact you if there are any problems with delivery. Standard delivery time is between 1-7 business days depending on your location. All items are dispatched from our salon based in Melbourne VIC.

 

Back Order Items (Out of Stock)
Express Post - $8.95 per Back Order parcel. All Back Order items are delivered in their own individual parcels and shipped immediately once stock becomes available.

Pre Order Items
These items can be secured prior to their general release. We'll dispatch it as soon as it's available

Delivery Time
As a general rule we endeavour to dispatch your goods within 1-3 working days of receiving your order & payment. Delivery time to you will vary depending on your location. Most deliveries are received within 5-7 business days of dispatch. If you do not receive your goods within the time we estimated.

Our standard method of delivery is via Australia Express Post. If you require any delivery information please email your order and destination details to orders@clairescosmetics.com.au